INFORMATION
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
When you place an order and checkout, before you pay, you can see shipping time.After we dispatch your goods, we will email you a tracking number for the courier used (depending on your email preferences)
Depending on the chosen courier, there may be a 1-working-day gap between dispatching goods from our warehouse in China and getting the tracking number
If you have not received a tracking number from us, it probably means we have not sent out your order yet
Most orders take 3-4 days to check, pack, and dispatch
If you are wondering where your order has got to, please chat with us or send email.
We use all major carriers, and local courier partners.
Such as
USPS
FEDEX
DHL
UPS
ROYAL MAIL
HERMES
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
If you need customize name or birthday, Our customized is free cost. after you order, please tell us your order number and how customize. Our designer will customize it. Then send you photo confirm it.If it is other complex custom, please first contact us.
Other
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.